May 20-23, 2018 Javits Center, NYC
Stationery, Distinctive gifts & creative pursuits

FAQ



General

What are the NSS hours?

Sunday, May 21                      10:00 a.m. – 6:00 p.m.

Monday, May 22                     10:00 a.m. – 6:00 p.m.

Tuesday, May 23                     10:00 a.m. – 6:00 p.m.                       

Wednesday, May 24               10:00 a.m. – 1:00 p.m.

How do I get to the Jacob K. Javits Convention Center if I am driving?

Get driving directions to the Jacob K. Javits Convention Center.

Where is the NSS held?

The NSS is located at the Jacob K. Javits Convention Center, 655 W 34th Street, New York City and takes place May 15-18, 2016.

 

Will food be available at the Jacob K. Javits Convention Center during the NSS?

Yes, there are a variety of dining locations both inside the exhibit halls, on level 3 in the Crystal Palace lobby, and on Level 1 at the food court located outside hall 1D.

Is shuttle service available between my hotel and the Jacob K. Javits Convention Center?

There is no parking available at the Jacob K. Javits Convention Center. However, there are many surrounding parking lots within walking distance. They include a variety of lots, with hours ranging from 24-hour, 7-days per week, to more limited service. See locations and available parking discounts.

Are wheelchair and/or scooter rentals available at the Jacob K. Javits Convention Center?

Wheelchairs are provided to attendees and exhibitors free of charge.

Big Apple Mobility can arrange for a scooter delivery to the Jacob K. Javits Center. For price quotes, Big Apple Mobility can be reached by calling 212-662-4548.

When will I receive my badge?

You will pick up your badge and lanyard on-site at the Will Call Registration counters marked “Registered? Print Badge Here” in the Crystal Palace. If you need to register on-site or need to make changes to your registration, you can do this on-site at the Registration counters in the Crystal Palace.

Is parking available at the Jacob K. Javits Convention Center?

No, there is not parking available at the Jacob K. Javits Convention Center however there are many surrounding parking lots within walking distance that service exhibitors. See locations and available parking discounts here.

Attendee

Where is the NSS 2017?

The NSS is at the Jacob K. Javits Convention Center, 655 W 34th Street (on 11th Avenue), New York City and takes place Sunday, May 21 – Wednesday, May 24, 2017.

What are the NSS exhibit hours?

Sunday, May 21                     10:00 am. – 6:00 p.m.

Monday, May 22                  10:00 am. – 6:00 p.m.

Tuesday, May 23                  10:00 am. – 6:00 p.m.           

Wednesday, May 24              10:00 am. – 1:00 p.m.

 

What are the dates, times and topics featured of the NSS Buyer Education programs?

Read more information on the NSS education page.

How much does it cost to attend the NSS?

Registration is complimentary for qualified members of the trade if done in advance. Other categories of attendance are charged a badge fee and are detailed on the website. Read more on pricing to attend the NSS.

Who qualifies to attend the NSS?

The NSS is a business-to-business trade show. It is open to industry professionals only, primarily including brick and mortar and online retailers, catalogs, distributors, importers, exporters, licensing agents, manufacturer’s representatives, artists/designers/product developers and editorial press.

What credentials are necessary to demonstrate my affiliation with the trade?

Please submit TWO forms of Company and ONE form of Employee identification. Please note that acceptable Employee identification must be submitted for each registrant. We reserve the right to request additional business identification if deemed necessary.

Acceptable COMPANY identification includes TWO of the following:

  • Active website address through which company business can be validated
  • Two recent invoices from industry manufacturers for goods purchased at wholesale/in quantity
  • Store/commercial lease indicating type of business
  • Manufacturers’ Representatives (multi-line) should provide a list of lines you currently sell
  • Wholesalers, importers and exporters should provide samples of brochures, catalogs, etc., that show product selection and inventory (if no website available)
  • Interior Designers must provide the appropriate certification, professional designation or membership in an industry association (if no website available)

New Businesses only:

A Letter of Intent from an attorney or bank on official letterhead stating the intent to start a new retail business (this is acceptable for new businesses only). Acceptable EMPLOYEE identification includes ONE of the following for each registrant to verify employment with the company:

  • Copy of cancelled company payroll check or paycheck stub
  • Copy of W-2 form
  • Copy of company credit card with both employees and company’s name
  • Copy of company insurance card with employees name

To maintain PCI Compliance, be sure to black out the following information prior to sending your credentials: credit card numbers and any government issued ID, Sales, Tax or SSN numbers.

How do I register?

Registration is easy and can be done online. Attendee registration will open in January 2017.

If I need to cancel my registration, will I receive a refund?

Registration fees are non-refundable.

What are the on-site registration hours?

Registration will be set up in the Crystal Palace and the North Concourse and is open each day of the NSS:

Attendee Registration Hours Sunday May 21 8:00:00 AM 6:00:00 PM
Attendee Registration Hours Monday May 22 8:00:00 AM 6:00:00 PM
Attendee Registration Hours Tuesday May 23 8:00:00 AM 6:00:00 PM
Attendee Registration Hours Wednesday May 24 8:00:00 AM 1:00:00 PM

Can I register on site?

Yes, you are welcome to register on site. Please note, however:  Once advance pre-registration closes, registration fees apply. Advance pre-registration closes on May 20, 2017 at 11:59pm EST.  The fee for qualified, first-time attending buyers is $60. Returning qualified attendees who have not yet registered for the NSS can register on-site for $25. Suppliers to the trade and non-exhibiting manufacturers can register on-site for $595. Children under the age of 14 may be admitted as guests ($60 admission fee) if accompanied by a registered attendee. Please note that only major credit cards are accepted for onsite registrations. Cash will not be accepted.

If I register in advance and I’m approved, when will I receive my badge?

Shortly after you register, you will receive a confirmation email. Please print the confirmation email, and bring it to any registration terminal to get your badge and lanyard. Registration terminals are located in the Crystal Palace and the North Concourse.

Exhibitor

How can I make hotel arrangements?

Hotel reservations can be made online through the Hotel & Travel section of the NSS website. onPeak is the official and only housing agent for the National Stationery Show.

What is the Move-In schedule?

Thursday May 12                               9:00 a.m. – 9:00 p.m.

Friday May 13                                     9:00 a.m. – 9:00 p.m.

Saturday May 14                                9:00 a.m. – 9:00 p.m.

How do I find out my booth number and where it is located on the show floor?

Your booth number is on your exhibit space contract. If you’re not sure, please contact your sales representative.

Where can I find the NSS Exhibitor Set-up Manual?

The NSS 2016 Exhibitor Service Manual will be available online in January on the Exhibitor Resources page. If you have any questions about the NSS Exhibitor Set-up Manual, please contact:

Megan Ellis

770-291-5400

Megan.Ellis@emeraldexpo.com

How do I order items for my booth (i.e., carpet, electrical, furniture)?

Refer to the NSS Exhibitor Set-up Manual for order forms and online ordering. This will be available in January on the Exhibitor Resources page.

What equipment and services are included with my booth?

  • Drayage (excludes UPS/Fed-Ex shipments/Advance Warehouse)
  • 1 chair
  • Identification sign
  • Black pipe and drape (the support uprights are 1½ inches in diameter and the top rods are 1 inches in diameter)
  • Wastebaskets are provided upon request only. If you would like a wastebasket, please complete the Wastebasket Form.
  • Vacuuming of booth (prior to opening morning of the show)

Where do I ship my booth materials?

There are two shipping options.

  1. The first is to ship your freight in advance to the GES Warehouse (storage fees apply).  You’ll receive confirmation of receipt and the materials will be waiting in your booth for you when you arrive on-site. Additional information regarding direct-to-show shipments and hand carry onsite will be available in the Exhibitor Set-up Manual.

The advance shipment address is:

Company Name & Booth Numbers
NSS
c/o GES
203 Kuller Rd.
Clifton, NJ 07011

2.  The second method is to ship directly to show site. GES will be receiving shipments beginning on Thursday, May 12th (please refer to your target check-in time).

The shipping address to the Jacob K. Javits Convention Center (JKJCC) is: 

Company Name & Booth Number(s)
NSS
c/o GES
Jacob K. Javits Convention Center
655 West 34th Street
(12th Avenue & 39th Street)
New York, NY 10001-1188

When can we move into our booth?

We will assign you a Target Freight Move-In Date and Time based on your booth location in the show. This is when your freight should be scheduled to arrive and it is also the earliest date and time that your staff may arrive to set up your booth. More information will become available in the Exhibitor Set-up Manual in January.

Can I set up my own booth?

You are allowed to set-up and dismantle your own booth up to 250 square feet without union labor provided the staff utilized is full-time company personnel of the exhibiting company. If you are using an Exhibitor Appointed Contractor (EAC), the online EAC Notification Form and the EAC’s Certificate of Insurance must be submitted prior to move-in. Refer to the Exhibitor set-up manual for an EAC form and complete details regarding labor rules and restrictions.

Can we work on our booth set up late?

We encourage all exhibitors to complete set-up work during scheduled hours when all staff is available for immediate assistance, and electricity is turned on for the booths. For those exhibitors needing extra time for set-up, we will accommodate exhibitors staying to work late on their booth as long as possible in the exhibit hall until security closes the lights and shuts down at which point they will ask everyone to leave for safety and liability concerns. Check with your assigned floor manager on site each day of set-up to find out what time the building will shut down each evening if you think you may need extra time.

For security reasons, we cannot allow exhibitors to enter or leave and re-enter the exhibit hall after hours. You must be in your booth by the close of normal access hours in order to stay late for continued set-up. Exhibitors remaining after-hours to work on their booth are also required to stay in their booth and not wander the floor. Late access on show days will not be allowed except for in-booth functions that have been approved in advance of the market.

STILL HAVE A QUESTION? ASK US.